U.S. Capital

LaGarde Law Attorney Comments on Rising Concern Over 911 Operator Errors

Dec 18, 2014

Houston, TX (Law Firm Newswire) December 18, 2014 – Last year, retiree Medric Mills died in a parking lot while waiting for an ambulance that was sent to the wrong address. As the minutes ticked by, the victim’s daughter begged the 911 operator to simply call the firehouse that was across the street from the lot, but the operator refused to do so.

According to a new report from ABC News, this is just one in a series of emergency response blunders that is drawing attention to systemic problems in the way emergency response centers are run.

“This report shows that the growing concern over emergency response errors is completely justified,” commented Mary Ellis LaGarde, a Houston personal injury attorney. “The lack of accountability within the system is shocking.”

As Mills lay dying, firefighters from the firehouse saw bystanders shouting for help, but they did not intervene. The ABC News report indicates that one person received a short suspension in connection with Mills’ death.

In another incident, a 911 dispatcher hung up on a woman calling for help while her father had a seizure because the caller used a curse word. She called back, and the dispatcher still refused to send an ambulance, calling the woman stupid for having sworn during the previous conversation. The dispatcher was given a two-week suspension but eventually returned to the job.

“When this kind of behavior is given a slap-on-the-wrist response, the message is that the organization will tolerate reckless endangerment,” commented LaGarde. “That is the kind of preventable institutional behavior that costs people, like Mr. Mills, their lives.”

Learn more at http://www.lagardelaw.com.

LaGarde Law Firm, P.C
3000 Weslayan, Ste. 380
Houston, TX 77027
Phone: (713) 993-0660
Toll Free: 1-866-LAGARDE

LaGarde Law Firm, P.C.
Jason M. Welborn – Of Counsel
617 S. Buchanan Street
PO Box 2053
Lafayette, LA 70501
Phone: (337) 443-4100
Toll Free: 1-866-LAGARDE

facebook twitter google_plus_32

  • Making headlines: Fiat Chrysler’s failure to act on Jeep fuel-tank fire risk
    In June of 2013, the National Highway Traffic Safety Administration (NHTSA) asked Fiat Chrysler to recall millions of Jeep Liberty and Jeep Grand Cherokee vehicles because of a deadly problem with fuel-tank fires. Fiat Chrysler refused to acknowledge any problem with the fuel tanks, but after pressure, they decided to recall some, but not all, […]
  • Deadly gas leak at LaPorte plant sends community, agencies looking for answers
    In November, a toxic gas leak at a DuPont plant in LaPorte killed four workers. According to news reports, the plant does not have a perfect safety record, having amassed more than 50 safety violations in five years. Still, experts say that this kind of major error is rare for DuPont, and agencies are now […]
  • $248 million suit filed against operator of Texas Lottery
    A $248 million lawsuit was filed today against GTECH Corporation, operator of the Texas Lottery.  A group of 520 lottery players sued to collect their winnings from the controversial Fun 5’s scratch-off game.  The suit alleges that GTECH programmed its computers to reject winning tickets as losers even though the tickets met all the requirements […]
  • General Motors Extends Deadline to File Claims
    Families of people killed or injured in crashes involving General Motors cars that had a deadly ignition switch defect will have an extra month to submit claims for payment under G.M.’s victim compensation program.  The administrator of the compensation fund, Kenneth R. Feinberg, decided to extend the deadline to Jan. 31 to give more time to families who […]
  • Judge Rejects Request for Pre-Suit Discovery from Texas Lottery
    Texas state district court judge Stephen Yelenosky rejected a request by lottery watchdog Dawn Nettles to take the pre-suit deposition of representatives of the Texas Lottery Commission and lottery operator GTECH Corporation.  Nettles, holder of what she believes are multiple winning Fun 5’s scratch-off tickets, argued that the TLC and GTECH should be forced to […]